Credit Control Officer (Western Australia)

Credit Control Officer (Western Australia)

09 Oct
|
Redimed
|
Western Australia

09 Oct

Redimed

Western Australia

About RediMed
RediMed is a leading national healthcare provider delivering multidisciplinary health solutions, including pre-employment medicals, health surveillance, injury treatment, drug & alcohol testing, and medicolegal services.
As we continue to grow, we're looking for a short-term Credit Control Officer to join our finance team for an initial contract period of 6 months and play a key role in supporting change in the finance systems.
About the Role
This role sits at the heart of our accounts receivable, billing, and credit control function, ensuring invoices are accurate, payments are processed efficiently, and outstanding accounts are proactively managed.
You'll take ownership of the credit control cycle — from monitoring credit limits and payment terms through to managing overdue accounts and minimising bad debt exposure.
You'll work closely with internal teams and customers to resolve queries, improve processes and keep revenue flowing smoothly.
This is ideal for someone who enjoys a mix of detail, stakeholder interaction and problem-solving.
Key Responsibilities
Credit Control
Monitor aged debtors and proactively chase overdue accounts via phone, email, and formal correspondence
Assess and recommend customer credit limits and payment terms in line with company policy
Escalate high-risk or delinquent accounts, including liaising on payment plans, disputes, or referral to collections/legal
Report on debtor days, collection performance, and bad debt risk to finance leadership
Place accounts on hold/release in line with credit policy where terms aren't met
Accounts Receivable & Collections
Manage customer account queries and process payments




Maintain accurate customer records and payment terms
Support day-to-day cash flow through timely reconciliation of receipts
Billing & Process Improvement
Assist with invoice generation and ensure accuracy
Identify billing issues and work with the team to improve processes
Support mapping and refining billing workflows
Stakeholder Support
Partner with internal teams to resolve discrepancies
Communicate professionally with customers on sensitive payment matters
About You
We're looking for a detail-oriented and proactive team player who thrives in an end-to-end finance role.
We'd love it if you had:
Experience in the healthcare sector
Tertiary qualification in accounting, business or similar
Experience with credit management software or ERP credit modules (e.g., Xero, MYOB, SAP credit control functions)
We NEED you to have :
2+ years' experience in accounts receivable and/or billing
Demonstrated experience in credit control/collections, including managing aged debtor reports and negotiating payment arrangements
Confidence handling difficult or overdue-payment conversations professionally
Understanding of credit risk principles (credit limits, terms, dispute resolution)
Intermediate Microsoft Office skills (Excel essential)
Strong time management and ability to prioritise
High attention to detail and accuracy
Clear and professional communication skills
Why Join RediMed?
Competitive salary
Free parking onsite
Career development support
Birthday leave
Fast-growing business with career progression opportunities.
EAP support which includes financial advice
Click apply now with your resume and cover letter.

📌 Credit Control Officer (Western Australia)
🏢 Redimed
📍 Western Australia

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