Essential HR is a leading HR consulting firm providing outsourced HR services to small and medium-sized enterprises (SMEs).
Reporting to the Managing Director, the HR Business Partner/Consultant will support clients in all aspects of industrial relations/human resource management and maintain Employment Hero (HR software).
This role will provide support and advice to a portfolio of clients, working closely with business owners, CEO's and line managers to ensure compliance and best HR practices.
Key Objectives include:
Day-to-Day HR Support & Advice
Interpretation of Fair Work Act, Awards, and Enterprise Agreements
Management of Workplace Issues
Deliver a diverse range of HR Projects
Conduct Compliance Audits
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
1.Day-to-Day HR Support & Advice
Provide practical IR/HR support and advice to clients regarding employment obligations, employee relations, and HR best practices.
Act as a first point of contact for clients for inquiries related to workplace matters.
2.Interpretation of Fair Work Act ****, Moderns Awards, and Enterprise Agreements
Provide transparent and accurate interpretation of the Fair Work Act, Awards, and Enterprise Agreements to clients.
Assist clients with understanding their obligations in relation to employment law and industrial agreements.
Seek clarification from our Legal team to ensure the accuracy of our advice to clients.
3.Management of Workplace Issues
Support clients in handling workplace grievances, disciplinary processes, terminations, and redundancies.
Conduct workplace investigations
Provide guidance on appropriate procedures to ensure compliance with legal requirements.
Attend formal meetings such as disciplinary, grievance, and consultation meetings.
Ensure thorough documentation of meetings, including letters and correspondence, minutes, and follow-ups.
4.Policy and Procedure Development and Compliance
Develop, implement, and review workplace policies for clients to ensure compliance and alignment with their operational needs and best practices.
Ensure that company policies and procedures are followed by consulting with line managers and guiding clients.
Assist clients in making discretionary decisions by providing best practice advice.
Collaborate with clients to adapt policies as per their specific needs and legal requirements.




Conduct periodic policy reviews to ensure they are compliant with any changes in legislation and operational changes.
5.Conduct Compliance Audits
Conduct workplace compliance audits, including reviewing existing policies, contracts, Awards, classifications, rates of pay, position description and HR practices and procedures.
Provide recommendations for improvements to ensure adherence to legal and industry standards.
6.Employment Contracts and HR Letters
Develop, review, and update employment contracts and HR Letters to ensure they are current, best practice and compliant.
Review Employment Contracts being issued via Employment Hero.
Review employee set up in Employment Hero ensuring they have the correct pay rates and classifications (If applicable)
Review contract variations and changes to employment details
7.Position Descriptions
Write and update position descriptions to reflect changing role requirements and organisational needs.
Ensure all staff have a signed position description in Employment Hero.
8.Performance & Salary Review Management
Manage the probationary and annual performance review processes in Employment Hero, ensuring clients conduct reviews effectively.
Provide support to clients in ensuring that the performance management framework is adhered to.
Provide advice around conducting performance reviews and giving constructive feedback.
Participate in and provide advice on salary reviews, ensuring consistency with the Remuneration Policy and Procedures.
Assist clients in assessing Award rates/EA rates to determine appropriate classifications and wages.
Provide advice and ensure clients are paying as per relevant Award rates of pay and entitlements and have offset clauses where required.
9.Team Collaboration
Work collaboratively with the HR Team in the following areas to maximise efficiencies for each client:
New client onboarding processes
Audits
Employment Hero Implementations and optimisation
Input into client HR Deliverable Plans
Support around project work, delivering training, webinars and HR consulting




Support clients in developing and implementing strategic HR initiatives aligned with business objectives.
Time Management and Billing through accurate recording of time against projects
Provide HR admin coverage for clients when Admin team members are on leave.
Handle general HR administrative tasks, including client correspondence, updating records, and responding to inquiries when there is an overflow of HR Admin work.
Support and mentor the HR Admin team member as required.
PERSON SPECIFICATION
Skills & Knowledge:
Strong understanding of Fair Work Act, Awards, and other employment legislation.
Excellent written and verbal communication skills with the ability to explain complex HR matters in simple terms.
High attention to detail and accuracy in managing documentation and correspondence.
Is highly organised with a strong ability to plan/prioritise and deliver outcomes within tight time frames
Can solve problems and suggest viable solutions
Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
Highly skilled in cloud-based HR technology, preferably Employment Hero, with a strong understanding of its HRIS and payroll functionalities.
Ability to maintain confidentiality and handle sensitive information with discretion.
Proactive, adaptable, and willing to take initiative in a fast-paced environment.
A collaborative team player who values input from others
Previous Work Experience:
At least 10 years' experience in an IR/HR or workplace relations advisory role.
Experience in an outsourcing HR model or HR consulting would be an advantage
Experience in handling employee relations issues, including grievances, terminations, and redundancies.
Personal Attributes:
Is a team player and motivated to provide support to the HR team
Passionate about delivering efficiencies and compliance through maximising the use of technology.
Is proactive, identifying issues and solutions
Ability to build positive relationships.
Has a high sense of urgency and is conscientious in getting back to clients quickly
Loves learning & researching for the right answers and solutions
Natural problem solver
Qualifications & Training:
Bachelor's degree in human resources, Industrial Relations, or a related field
Professional HR certification is highly advantageous.

📌 Hr Business Partner – Remote (South Australia)
🏢 Essential HR
📍 South Australia