As a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward.
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Benefits to You
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- A generous salary package plus a great annual bonus to celebrate your success.
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- A supportive and genuine team environment where you will feel valued every day.
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- Clear, structured pathways for career progression within a rapidly expanding firm.
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- Work close to home in our vibrant, centrally located Wollongong office.
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Your New Responsibilities
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- Review reports to spot any high-risk areas or account issues.
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- Connect directly with clients to resolve any outstanding payment matters.
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- Nurture and manage your own portfolio of accounts, ensuring smooth debt recovery.
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- Act as the friendly and efficient bridge between teams and internal risk managers.
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- Keep clear, accurate notes of your client conversations and agreed-upon payment solutions.
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About You
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- Previous experience as a Collections Officer, Debt Collector, Accounts Receivable Specialist or a Recovery Specialist.
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- A natural people person, with the ability to build robust relationships.
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Your Current Role
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As a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward.
/n
Benefits to You
/n
/n
- A generous salary package plus a outstanding annual bonus to celebrate your success.
/n
- A supportive and genuine team environment where you will feel valued every day.
/n
- Clear, structured pathways for career progression within a rapidly expanding firm.
/n
- Work close to home in our vibrant, centrally located Wollongong office.
/n
/n
Your New Responsibilities
/n
/n
- Review reports to spot any high-risk areas or account issues.
/n
- Connect directly with clients to resolve any outstanding payment matters.
/n
- Nurture and manage your own portfolio of accounts, ensuring smooth debt recovery.
/n
- Act as the friendly and efficient bridge between teams and internal risk managers.
/n
- Keep clear, accurate notes of your client conversations and agreed-upon payment solutions.
/n
/n
About You
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/n
- Previous experience as a Collections Officer, Debt Collector, Accounts Receivable Specialist or a Recovery Specialist.
/n
- A natural people person, with the ability to build strong relationships.
/n
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New Client
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This is your exlusive opportunity to join a business that genuinely cares. Based in central Wollongong, this finance firm has grown year after year by putting clients first. They are expanding their team again and looking for a passionate Collections professional who values great relationships and career growth.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.