Aurum Dental is Bendigo's most beautiful dental practice, and we're growing fast! Our patients love us (hello, 5 stars on Google!), and our front desk team is a big reason why. Now we're looking for an experienced full-time Receptionist / Front Office Coordinator to join the crew.
About the role /n
You'll be the first smiling face our patients see and the person who keeps our days running smoothly. As an experienced full time Receptionist / Front Office Coordinator at Aurum Dental, you'll be central to our team's success in a busy, growing dental practice.
Key responsibilities /n
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- Greeting patients with energy, warmth and a genuine smile
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- Running a busy appointment book and keeping the day flowing
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- Explaining treatment plans and payment options clearly and confidently
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- Spotting what needs doing before anyone has to ask, then jumping in and making it happen
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- Keeping our reception space organised, welcoming and looking amazing
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- Working closely with our clinical team and pitching in if the practice needs it
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About you /n
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- Have previous experience as a receptionist in a busy dental practice, and know your way around a packed diary,
treatment quotes and patient payments
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- Have a proactive, can-do attitude and see a problem as something to fix, not something to wait on
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- Take initiative, suggest better ways of doing things and own your work
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- Are friendly, positive and bring good energy to a team
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- Stay calm and organised when it gets busy
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- Are comfortable with dental practice software and take pride in the details
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- Care about team culture and want to help us build it
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- Previous Dental Assistant experience is preferred, but not necessary
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- A secure, full-time role with above-award pay, based on experience
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- A supportive, female-led team that genuinely enjoys working together
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- Regular team and one‑on‑one catch‑ups, with real investment in your growth and career goals
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- Team get‑togethers and social events
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- Monday to Friday, 8:30am to 5:30pm, with no nights or weekends