You will be the engine room of a change team on an Australian Government technology or transformation program, turning change strategy into impact assessments, readiness data, communications and adoption reporting.
Key responsibilities
- Prepare and maintain change-impact assessments and change registers
- Run stakeholder analysis and deliver the stakeholder engagement and communications plan
- Prepare sponsor and leadership messaging and engage operational leaders and frontline employees
- Run readiness surveys, analyse the results and report on resistance and change fatigue
- Coordinate change activities and the change calendar across the program, and adjust communications from feedback
- Track and report adoption measures and support the transition into business as usual
About you
- Australian citizenship and an active Australian Government security clearance (Baseline,
NV1 or NV2)
- Available to work on a hybrid set up in Canberra
- Change analyst, coordinator or communications and engagement experience on an Australian Government program
- Personal delivery of change-impact assessments, stakeholder analysis, readiness assessments and communications
- Experience supporting technology change such as AI, ServiceNow, ERP, cloud, cyber or digital transformation
- Experience engaging SES sponsors, operational leaders and frontline employees
- Working knowledge of Prosci / ADKAR, APMG, Agile Change or an equivalent methodology
- Familiarity with the APS Change Framework
- Experience measuring communications reach, understanding and adoption
📌 Change Communications Lead (Canberra)
🏢 RGP
📍 Canberra
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