Part time role within school hours to suit a busy parent or a candidate who requires flexible arrangements
Free on-site parking available directly on premises
Working with some of Australia's most-loved media brands
About the role
Universal Media Co is seeking a passionate Marketing & Advertising Co-Ordinator to join the client management team and provide exceptional service to a large base of advertisers. The key aspect of the role involves contacting advertiser clients to welcome them to the company while collecting the material required to action their print, digital, social and video campaigns. You will understand their marketing goals, advise them on what performs best, stay in regular contact with them, and follow up with their advertising summary and results. You will also be involved in the digital execution of some marketing campaigns.
Key responsibilities
Contact advertiser clients to welcome them to the company and collect material required to action their print, digital, social and video campaigns
Understand client marketing goals and advise them on what performs best
Stay in regular contact with advertisers and follow up with their advertising summary and results
Collect and oversee material required to action print, digital, social and video campaigns
Manage high volumes of correspondence with clients
Compile and interpret digital campaign results
Liaise with different teams to support campaign delivery
About you
2-3 years' experience delivering high quality customer service with genuine care for customer outcomes
B2B customer service experience and media experience well regarded
Confident telephone manner and written communication skills with ability to manage high volumes of correspondence
Knowledge of best practices and what works in print, digital and social advertising campaigns
Analytical mind to compile and interpret digital campaign results
Some knowledge of InDesign and Photoshop
Experience using email marketing and social media channels
Time management and organisational skills to meet strict and multiple deadlines with attention to detail
Excellent interpersonal skills allowing you to liaise with different teams
Experience working with sales teams is an advantage
About us
Universal Media Co reaches more than 5 million Australians across a range of media, including web, social, video, print, mobile and email. The company is known as an innovator in the media industry. Each day, the team thrives on building millions of personal relationships with readers and visitors who engage with and trust special-interest content.