10 Oct
|
Meat Flour Wine
|
Melbourne
10 Oct
Meat Flour Wine
Melbourne
We are seeking an experienced Section Waiter to join our team at Meat Flour Wine, a premier steak restaurant located in Braeside, VIC. This is a part-time position that plays a crucial role in delivering exceptional dining experiences to our guests. As a Section Waiter, you will be responsible for providing outstanding service to your assigned section, ensuring every guest leaves with memorable experiences. Your attention to detail, product knowledge, and genuine hospitality will be essential to maintaining our reputation for excellence.
Key responsibilities
Greet and welcome guests to your section with warmth and professionalism, ensuring they feel valued from the moment they arrive
Present menus and provide knowledgeable recommendations on our steak offerings, wine pairings, and seasonal specials
Take accurate food and beverage orders whilst demonstrating exceptional listening skills and attention to guest preferences
Serve food and beverages according to established service standards, ensuring correct presentation and timing
Maintain comprehensive knowledge of menu items, ingredients, preparation methods, and wine selections to answer guest queries confidently
Monitor guest satisfaction throughout their meal and respond promptly to any requests or concerns
Clear tables efficiently and reset them to our high standards between seatings
Collaborate with kitchen and bar staff to ensure seamless service delivery
Process payments accurately and professionally, handling cash and card transactions with integrity
Maintain impeccable personal hygiene and appearance, adhering to our dress code standards
Contribute to a positive team environment and support colleagues during peak service periods
What we're looking for
Proven experience as a waiter or in an upscale casual restaurant setting
Comprehensive knowledge of dining etiquette, service protocols, and wine/beverage service standards
Strong understanding of premium meat cuts, cooking methods, and food preparation to enable confident guest recommendations
Excellent communication skills with the ability to engage guests in meaningful conversation and build rapport
Outstanding attention to detail and ability to remember guest preferences and special requests
Ability to work efficiently during high-pressure service periods whilst maintaining composure and professionalism
Proficiency in restaurant management systems and point-of-sale technology
Strong numeracy skills for accurate order taking and payment processing
Physical stamina to stand for extended periods and carry items safely
Flexibility to work evenings, weekends, and public holidays as required
Current or willingness to obtain responsible service of alcohol certification (RSA)
Genuine passion for hospitality and a commitment to exceeding guest expectations
About us
Meat Flour Wine is a premium steak restaurant dedicated to delivering an exceptional dining experience. We specialise in high-quality cuts of meat, complemented by carefully curated wine selections and refined cuisine. Our restaurant is built on a foundation of hospitality excellence, where every guest is treated as a valued member of our dining family. We pride ourselves on our knowledgeable staff, attention to detail, and commitment to creating memorable occasions for our patrons. Our team is passionate about food, wine, and service, and we foster a workplace culture that values professionalism, teamwork, and continuous improvement.
What we offer
We offer a competitive remuneration package befitting your experience and expertise. Our team enjoys a supportive and collaborative working environment where your contributions are recognised and valued. We are committed to staff development and provide opportunities to enhance your hospitality skills and product knowledge. We believe in maintaining a healthy work-life balance and offer flexible scheduling where possible. As a member of our team, you will benefit from staff meals, employee discounts, and the satisfaction of working in a dynamic, fast-paced hospitality environment where your passion for excellence directly impacts guest satisfaction and our success.
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📌 Section waiter - Steak restaurant (Melbourne)
🏢 Meat Flour Wine
📍 Melbourne