To provide a delightful, attentive and prompt service experience to all guests, in order to maximise guest satisfaction and company's profitability, in an atmosphere of high team member morale. Casual positions also available.
Key responsibilities
- Acknowledge and recognise the importance of all guest patronage
- Consider yourself a Food & Beverage Salesperson
- Show consideration to all guests whilst being mindful of their individual circumstances and requirements
- Follow the sequence of service or order of proceedings
- Commit to setting and achieving the highest levels of guest satisfaction
- Commit to upholding the highest ethical and professional standards
- Supply Food & Beverage orders prior to the ordered time
- Present facilities in the best way possible at all times, whilst committing to the highest standards of personal presentation so that you appear skilled, attentive and confident
- Take responsibility and always act with a sense of urgency, providing prompt communication of guests requests to your Supervisor
- Review sequence of service for adjustments using initiative during downtimes
About you
- Honesty is essential in everything you do
- Passionate about quality beverage experiences
- Loyalty is recognised and valued
- Safety of team members and guests is always a priority
- Attend on-the-job, vocational and behavioural training regularly to enhance skills in own and related areas and to develop multifunctionality
- Attend food and beverage product knowledge training regularly
- Demonstrate positive attitude and consistent high levels of work standard
- Show attention to detail and anticipate the needs of guests
#J-18808-Ljbffr
📌 Bar Tender | Monday to Friday (Melbourne)
🏢 Collins Square Hospitality Group
📍 Melbourne
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