Requisition ID: REQ

Employment Type: Permanent Part Time (22 hours per week) and Temporray Part Time (30 hours per week)

Remuneration: $37.27 - $38.44 per hour+ 12% Superannuation + Salary Packaging

Location: Liverpool Hospital, Emergency Department

Applications close: 18/10/2026

Contact: Desiree Mortier, Clerical Manager - Emergency Department Liverpool Hospital, on or call on or

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Join Liverpool Hospital's Emergency Department and play a vital role in supporting the delivery of safe, efficient, and patient-centred care. As an Administration Officer, you will provide essential administrative support to patients, families, and clinicians while contributing to the smooth operation of one of the district's busiest frontline services.

- Provide high-quality administrative and customer service support within Liverpool Hospital's Emergency Department.
- Support patient registrations, admissions, and information management to help ensure timely access to care.
- Work closely with clinicians and multidisciplinary teams to contribute to positive patient and family experiences.
- Contribute to patient flow through accurate patient registration, admissions processes, effective communication, and the appropriate handling of sensitive information.
- Participate in a rotating roster across morning, afternoon and night shifts as part of a 24-hour, seven-day service.

Are You the Right Fit?

Please Note: Previous applicants need not apply!

- Demonstrate a commitment to delivering respectful, high-quality customer service in a patient-focused environment.
- Communicate clearly and professionally with patients, families, clinicians, and other key stakeholders.
- Manage competing priorities while maintaining accuracy, attention to detail, and a mature approach to work.
- Bring previous administrative experience, strong computer skills,



and the ability to effectively use information systems.
- Be available to work a rotating roster across morning, afternoon and night shifts within a 24-hour, seven-day service. This is a mandatory requirement of the role.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

- Please describe a situation where you provided effective customer service in a busy healthcare or customer-facing environment. How did you communicate with a range of stakeholders while maintaining professionalism, accuracy, and efficiency?
- Please outline your experience with administrative systems, data entry, and record management. Include examples that demonstrate your attention to detail, ability to follow policies and procedures, maintain confidentiality, and contribute effectively within a multidisciplinary team.

If you’d like more details, we’re here to help.

Position Information

- Applicants will be assessed against the criteria in the Position Description.

Diversity, Culture & Inclusion

- We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact
- We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Aboriginal Workforce





- For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

- Financial Perks
- 12% superannuation
- Salary packaging and novated leasing via Smart Salary
- Annual leave with 17.5% leave loading (for full-time and part-time staff)
- One extra day off each month for full-time employees

- Work-Life Balance

- Adaptable work options, including hybrid and varied hours (depending on the role)
- Paid maternity and parental leave
- Generous leave options like long service and carers leave

- Grow Your Career

- Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

- Health & Wellbeing

- Discounted gym membership through Fitness Passport
- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
- Wellbeing programs that promote mental health, resilience, and balance

Additional Information

- Vaccination Requirements
- All staff must meet NSW Health’s vaccination and screening requirements before starting.

- Child Safe Employment

- South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well‑being of children and young people, actively working to protect them from harm and abuse.

- Temporary Positions

- For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

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📌 Administration Officer (Lvl 3) - Emergency Department - Perm/Temp PT (City of Liverpool)
🏢 South Western Sydney Local Health District
📍 City of Liverpool