After Sales Consultant (Cruise Academy) - Broadbeach, QLD
Job no:
Brand: Ignite
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service
Set sail on an exciting career adventure with the My Cruises/Ignite Travel Cruise Academy!
We're on the lookout for enthusiastic individuals to join our cruise division as After Sales Consultants. You don’t need prior experience in the travel industry—just a knack for hitting sales targets, stellar customer service skills, and a passion for all things cruise-related. No experience in travel necessary.
Successful candidates will embark on a fully paid training journey, learning from the country's top cruise experts in an interactive, fast-paced environment. Upon completion, participants will become a Fully Accredited Cruise Consultant with a guaranteed full time position and future career opportunities within the My Cruises team.
As a Cruise Expert, you’ll get to experience cruising first‑hand. Plus, you'll enjoy exclusive travel discounts, monthly recognition programme's, access to health consultants and financial advisors, and a beautiful beachfront office in Broadbeach. How awesome is that?
Start date: 16th November 2026
Day to Day you will...
- Engage with customers and provide exceptional service throughout the sales journey
- Build strong customer relationships and deliver personalised cruise recommendations
- Work towards achieving sales targets and customer satisfaction outcomes
- Manage multiple priorities while maintaining strong attention to detail
- Develop the knowledge and skills required to become a Fully Accredited Cruise Consultant
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Who you are...
- A passion for cruising and travel
- Proven ability to achieve sales targets
- Robust customer service and relationship‑building skills
- Experience working in a fast‑paced environment
- Excellent multitasking and organisational abilities
- Competency in Microsoft Office or similar programs
- Strong communication and interpersonal skills
- A willingness to learn and develop a career in the travel industry
- Overseas travel experience is highly regarded
Your awesome extras...
- Ongoing skills development
- Catapult your career across a network of brands and businesses in an evolving industry
- Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
- Access to industry leading health and well - being programs and financial advisors
- Set up shop in a swanky beachfront office in Broadbeach
- Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
- Take volunteer leave as part of giving back to the local community
#LI-KP1#IGNT#LI-Onsite
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📌 After Sales Consultant (Cruise Academy) - Broadbeach, QLD (City of Gold Coast)
🏢 Flight Centre Travel Group
📍 City of Gold Coast
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