Customer Service and Optical Assistant - Wollongong

Join our team as an Optical Assistant, a agile and engaging role where you'll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

- Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
- Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
- Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
- Offeringyour support to fellow team members and contributing to a harmoniousand supportive work workplace.

About You

- Strong background in fast-paced retail settings
- Excellent communication skills - direct and easy for customers to understand.
- Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
- A people person, ready to offer assistance with an approachable and empathetic manner
- Flexible to work late evening and weekends
- Get a free pair of prescription glasses every six months
- Treat your loved ones to Family & Friends discounts twice a year!
- Work in our beautiful store located in Wollongong Central in the heart of Wollongong CBD. The centre is easily accessible by public transport with multiple bus stops nearby and Wollongong Train Station just a short walk away. There are also over 2,100 parking spaces available for convenient commuting. Check out our store page here!
- Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching,



collaboration and celebrating the big wins together!
- The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
- A clear career trajectory with opportunities for management roles in the future

Join our team as an Optical Assistant, a dynamic and engaging role where you'll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

- Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
- Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
- Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
- Offeringyour support to fellow team members and contributing to a harmoniousand supportive work environment.

About You

- Strong background in fast-paced retail settings
- Excellent communication skills - direct and easy for customers to understand.
- Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
- A people person, ready to offer assistance with an approachable and empathetic manner
- Flexible to work late evening and weekends

Perks





- Get a free pair of prescription glasses every six months
- Treat your loved ones to Family & Friends discounts twice a year!
- Work in our beautiful store located in Wollongong Central in the heart of Wollongong CBD. The centre is easily accessible by public transport with multiple bus stops nearby and Wollongong Train Station just a short walk away. There are also over 2,100 parking spaces available for convenient commuting. Check out our store page here!
- Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
- The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
- A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, Current Zealand, and Canada, employing more than 1,000 team members worldwide.

Our Oscar Wylee Wollongong store is surrounded by a vibrant mix of retail, dining and entertainment options within Wollongong Central. After work, explore the lively local street scene, enjoy market nights and live performances, or take a short drive to relax by the stunning Wollongong Beach.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We're committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

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📌 Customer Service and Optical Assistant - Wollongong (City of Wollongong)
🏢 Oscar Wylee
📍 City of Wollongong