We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA regions
Site Locations : East Maitland, NewCastle, NSW
Mode : Dispatch - On call ticket based/Freelance/Part time/Casual Basis
SLA : SBD and NBD support
Skills & Requirements
- Exp in handling desktop/network issues
- Capable of installing and upgrading Operating Systems
- Install patches
- Software and Hardware Break Fix
- Well versed IT engineer
- Basics of Wi-Fi
- Basics of networks, LAN, WAN, Switch and Router Configuration
- Install and administer MS Office
- Business English with local language
Requirements
- Experience troubleshooting desktop and network issues
- IT support or field service engineering experience
- Software and hardware break-fix support
- Installing and upgrading operating systems
- Installing and applying software and operating system patches
- Basic Wi-Fi troubleshooting and configuration
- Basic LAN and WAN networking knowledge
- Basic switch and router configuration
- Installing and administering Microsoft Office
- Ability to provide on-call, ticket-based dispatch support
- Ability to meet same-business-day (SBD) and next-business-day (NBD) service-level requirements
- Availability for freelance, part time, or casual assignments
- Business-level English communication
- Fluency in the relevant local language
- Ability to work at client sites in East Maitland/Newcastle, NSW
#J-18808-Ljbffr
📌 It Onsite Support Engineer (Newcastle City Council)
🏢 EIL GLOBAL
📍 Newcastle City Council
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