The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (

THE ROLE

Located in Division Wide Service Operations, the Senior Service Improvement and Implementation Adviser will contribute to division wide governance, system and service development, and implementation activities. The role ensures alignment of project objectives to departmental, divisional and area priorities and plans. You will be responsible for leading and contributing to projects and initiatives under the direction of the Manager, Service Improvement and Implementation .

Are you:





- A multi-skilled and proactive individual able to prioritise tasks and be versatile to changing priorities?
- An excellent written communicator, with report writing skills?
- Capable of delivering strong conceptual and analytical workpieces?
- Knowledge and experienced in working within, or alongside DFFH operational program/s?
- Experienced in data collection and analysis?

ACCOUNTABILITIES INCLUDE

- Contribute to the full life cycle of projects to meeting departmental objectives including:
- Undertaking research, collate and interpret data, conduct analysis and implement projects based on defined outcomes and outputs.
- Manage projects or sub-projects and being accountable for the successful delivery and completion of the projects/ sub-projects within timeline, resourcing and budget parameters.
- Monitor and evaluate projects to ensure departmental objectives are met.
- Provide authoritative advice to internal and external stakeholders and prepare and present detailed reports, ministerial briefs, cabinet, and agency submissions on complex matters.
- Build and maintain positive relationships with key stakeholders to facilitate a partnership approach.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferried candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applications close Wednesday 21 October 2026 at 11.59pm

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📌 Senior Service Improvement and Implementation Adviser (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne