BOQ Group is seeking a motivated leader to head the Workforce Management & DAA Oversight team. You will guide the forecast-driven sizing, delegation framework, and performance metrics to ensure compliant, compassionate customer support across multiple brands.
You’ll influence workforce strategy while nurturing talent and delivering sustainable service outcomes. You will partner with senior leaders to balance customer needs with regulatory obligations, drive data-informed decisions, and create an
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📌 Manager, Workforce Planning & DAA Oversight (Brisbane City)
🏢 Boq Group
📍 Brisbane City
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