Exclaim IT is seeking a hands-on Desktop Support Analyst to join a busy government ICT team in the Maroochydore region, delivering Level 1/2 deskside support across Windows 10/11 and Microsoft 365, with a focus on reliable service delivery and explicit incident notes.
You will triage and resolve incidents via ServiceNow, assist with device deployment using Intune/SCCM, and provide on-site support for laptops, desktops, mobiles, printers, and AV setups, with occasional local travel.
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📌 Government IT Desktop Support Specialist – Windows & 365 (Brisbane City)
🏢 Exclaim IT
📍 Brisbane City
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