Remote Contact Centre Team Lead – Coaching & Impact (Brisbane City)

Remote Contact Centre Team Lead – Coaching & Impact (Brisbane City)

10 Oct
|
Shine Lawyers
|
Brisbane City

10 Oct

Shine Lawyers

Brisbane City

Shine Lawyers in Brisbane CBD is seeking a Team Lead for our contact centre to work closely with the Contact Centre Manager, leading and developing a team of client service officers delivering frontline support for our clients.

You will coach, monitor performance against established metrics, adjust staffing levels to handle enquiries efficiently, and uphold Shine's core values while building robust relationships across the broader business.

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📌 Remote Contact Centre Team Lead – Coaching & Impact (Brisbane City)
🏢 Shine Lawyers
📍 Brisbane City

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