A&Co; Recruitment Partners in Adelaide is seeking a Helpdesk Team Lead to guide a team of L1 Helpdesk Technicians, drive service excellence, and help develop the next generation of IT professionals.
You will lead ticket allocation, escalations and SLA performance, conduct 1:1s and reviews, and act as a technical escalation point while building strong client relationships. The role offers hybrid flexibility, a supportive leadership team and transparent career progression.
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📌 Helpdesk Team Lead - Hybrid, Growth & Mentorship (Adelaide)
🏢 a&co Recruitment Partners
📍 Adelaide
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