Senior Advisor

Operations Support, National Service Delivery, Wellington

Permanent, Full Time

Te Haeata/The Opportunity

We have an opportunity for experienced Senior Advisors to join our Operations Support team within National Service Delivery (NSD).

You will join a fast-paced team that is responsible for supporting the frontline operational delivery of essential Ministry of Justice services. No two days will be the same, with a mix of regular work, service improvement along with involvement in innovative programmes of work.

Key Responsibilities

- Excellent stakeholder management skills - able to prioritise requests across functions, navigate and influence a wide range of stakeholder relationships.
- Effective delivery of projects, including the ability to define a business problem, plan and deliver an effective solution.
- Provide timely and expert advice on proposed legislative changes and the expected operational impacts on behalf of NSD business units.
- Develop and maintain effective relationships with NSD leadership team, OSD business groups, Office of the Chief Operating Officer, and Policy.
- Collaborate on high-quality briefing papers and memorandums to support decision-making.
- Support implementation projects to ensure timely and effective delivery of the government's law and order initiatives.
- Support a busy and fast-paced legislative work programme.
- Provide peer-to-peer support and mentoring to other team members

Ō Pūkenga/Skills And Experience

The successful applicant will be agile, solution-focussed, and able to think strategically, while also considering impacts on participants, kaimahi and key stakeholders for all NSD business units.

To Be Successful In This Role You Will Have

- proven experience being adaptable in a fast-paced environment and thrive in situations of ambiguity
- ability to read, understand, and interpret complex documents,



including legislation, financial, numerical and business information
- ability to self-manage and self-prioritise a busy workload and work effectively to meet agreed deadlines
- excellent verbal and written communication skills and proficiency in qualitative and quantitative analysis
- excellent stakeholder management skills - able to prioritize requests across functions, able to manage stakeholders' expectations confidently and collaboratively, and foster positive relationships across the Ministry
- understand and meet our customers' and the public's expectations
- effective delivery of projects, including the ability to define a business problem, plan and deliver an effective solution
- strong understanding of the machinery of government
- an understanding and appreciation of cross-cultural issues and concerns, knowledge of tikanga Māori, and Pacific peoples' culture

Mō mātou/ About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

Benefits

We offer you a range of benefits to support your wellbeing and help make the Ministry a outstanding place to be. These include:

- 4.4 weeks holiday leave
- flexible work hours where possible
- an online professional development portal
- access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/ Salary

The appointing salary for this role will be between $99,208 and $127,683 based on skills and experience.

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📌 Senior Advisor (Wellington)
🏢 Public Defence Service - New Zealand
📍 Wellington