Diabetes Australia

Full Time, Fixed Term contract - ending 30 June 2027

Help create healthier futures for Aboriginal and Torres Strait Islander communities

Are you passionate about improving health outcomes for Aboriginal and Torres Strait Islander peoples?

Do you enjoy supporting people to make positive changes in their health and wellbeing journey?

Diabetes Australia is looking for dedicated Aboriginal and Torres Strait Islander Telephone Health Coaches to join our growing team. This is a unique opportunity to use your cultural knowledge, lived experience, and health expertise to empower Aboriginal and Torres Strait Islander peoples living with or at risk of diabetes.

Every conversation you have will help create meaningful change and support better health outcomes for individuals, families and communities across Australia.

- Meaningful work that makes a genuine impact
- Convenient location close to public transport and parking
- Flexible hybrid working model, 2 days working from home and flexible start and finish times to support operational requirements between 7:00am and 7:00pm
- Supportive and inclusive team culture
- Join an active, engaged and close-knit Aboriginal and Torres Strait Islander Engagement Team, committed to driving positive health outcomes and creating culturally safe experiences for our communities
- Ongoing learning and career development opportunities, over 80,000 courses online
- Tuesday is our team day! We come together, collaborate and connect.

About the role

As an Aboriginal and Torres Strait Islander Telephone Health Coach, you will provide culturally safe and person-centred health coaching and education to Aboriginal and Torres Strait Islander peoples.

Working as part of a dedicated team, you'll empower participants to build confidence,



improve self-management skills and achieve their personal health goals.

You will

- Deliver culturally safe health coaching and support
- Build trusted relationships with participants
- Support behaviour change and healthy lifestyle goals
- Maintain accurate participant records and reporting
- Work collaboratively within a multidisciplinary team
- Contribute to improving health outcomes and reducing the impact of diabetes in our communities

About you

We are looking for candidates who identify as Aboriginal and/or Torres Strait Islander and are passionate about supporting community health and wellbeing.

- Identify as Aboriginal and/or Torres Strait Islander
- Certificate III or higher in Aboriginal and/or Torres Strait Islander Primary Health Care (or equivalent qualification)
- Experience in delivering telephone-based health coaching interventions or similar health programs directed to individual or groups of clients
- Demonstrated experience working with Aboriginal and Torres Strait Islander peoples and communities
- Strong communication and relationship-building skills
- Intermediate (or above) skills using computer-based programs and systems requiring: Accurate data collection, data integrity, timely reporting
- Ability to adapt effectively in a fast-paced and changing environment whilst maintaining quality, professionalism and participant-focused service delivery
- A commitment to delivering culturally safe, respectful and inclusive services

What We Offer





- Hybrid working model - 3 days in our Milton office and 2 days working from home
- Salary packaging benefits to help increase your take-home pay
- Access to over 80,000 online learning and professional development courses
- Empathetic, supportive and highly collaborative team culture
- Employee Assistance Program (EAP) available 24/7 for you and your immediate family
- Meaningful work that positively impacts the health of Queensland communities

Why Diabetes Australia?

At Diabetes Australia, our vision is a world where diabetes can do no harm. We are committed to creating a culturally safe workplace where Aboriginal and Torres Strait Islander employees are supported, respected and empowered to thrive.

We value the knowledge, perspectives and strengths that Aboriginal and Torres Strait Islander peoples bring to our organisation and the communities we serve.

Additional Requirements

- National Police Check
- Working With Children Check (Blue Card)

as part of the pre-employment screening process. Consistent with our commitment to child safety, all employees are expected to uphold child-safe practices and comply with relevant legislation and organisational policies.

Diversity & Inclusion

At Diabetes Australia, we value diversity and believe our differences make us stronger. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people living with disability, individuals returning to the workforce, and people from underrepresented communities.

We'd love to hear from you. For a confidential yarn, contact:

Joy our Talent Acquisition Specialist: *******@diabetesaustralia.com.au

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

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📌 Aboriginal & Torres Strait Islander Telephone Health Coach (Brisbane City)
🏢 Diabetes Australia
📍 Brisbane City