Own the client relationship. Shape the growth story.

Some of the world's most recognisable brands trust our client to grow their business online. They're a global ecommerce accelerator that blends data, tech and strategy across performance media, marketplaces and D2C channels, and they're looking for a Senior Account Manager to be the face of that work in Sydney.

You’ll be the go-to person for 8-9 high-profile clients. Think regular face-to-face catch-ups, coffees, digital check-ins and the kind of proactive communication that makes clients feel looked after. You won’t be buried in the platforms, because specialist channel teams handle the hands-on work. Your job is to steer.

- Set the strategic direction for your channel teams, so every initiative ladders up to the client's business goals
- Run the show as project manager, keeping timelines, budgets, scope and KPIs on track
- Spot the next big chance and pitch it with confidence
- Turn data into stories clients actually care about

You’ll thrive here if you have





- 3+ years in account management at a digital or full-service agency
- Genuine D2C experience , meaning brands that sell through their own online channels, not just through third-party retailers
- Solid command of SEM, social advertising and SEO
- Confidence building reports from Google Analytics, Google Ads and Meta
- A natural presenter's polish and sharp commercial instincts
- An analytical streak, because you love connecting the numbers to real client outcomes
- Experience leading multi-channel teams through complex projects

The perks

- 5 weeks of annual leave, every year
- Hybrid, with WFH Mondays and Fridays
- Summer Fridays, finishing at 1pm from December to February
- Work-from-anywhere flexibility for travel
- 12 weeks of paid parental leave for the primary caregiver, or 4 weeks of paid partner support leave
- Stock options on joining
- Team events, lunches, celebrations and a quarterly values week

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📌 eCommerce Account Manager (Sydney)
🏢 Hustle
📍 Sydney