Multicap in Emerald (Queensland) seeks a Service Manager to lead a remote team of about 20 staff delivering SIL and Community Access services across the region. This full time role is based on-site in Emerald and focuses on operations, service quality, customer outcomes and team performance while fostering strong relationships with customers, families and stakeholders.
You will drive service growth, support transitions and ensure person-centred support in line with Multicap’s values-driven