Location: Australia

Employment Type: Freelance (On-Call Basis)

Priority: Low

Requirements: ID/ Passport/ valid work permit and CCNA Certification

Role Overview

We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism.

The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.

Key Responsibilities

- * Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.
- * Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
- * Perform system upgrades, patching, and lifecycle management activities.
- * Troubleshoot and resolve hardware, software, virtualization, and network issues.
- * Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.
- * Implement and support backup and disaster recovery solutions.
- * Respond to critical incidents and service requests within agreed response times.
- * Collaborate with global and regional teams on infrastructure and cloud-related projects.




- * Maintain accurate technical documentation, incident reports, and service records.
- * Ensure skilled interaction with end users, stakeholders, and customers at all times.

Required Skills & Experience

- * Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.
- * Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).
- * Experience supporting VMware and/or Hyper-V environments.
- * Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.
- * Proven experience providing Break & Fix support in enterprise environments.
- * Ability to diagnose and resolve complex infrastructure and networking issues.
- * Experience with backup and disaster recovery solutions.
- * Scripting experience with PowerShell and/or Python is advantageous.

Mandatory Requirements

- * Fluent English & Local communication skills (spoken and written).

Preferred Qualifications

- * Nutanix Certification
- * Experience with cloud platforms such as AWS, Azure, or GCP.

Soft Skills

- * Strong professionalism and customer-facing skills.
- * Ability to remain calm and effective during critical incidents.
- * Proactive problem-solving mindset.
- * Strong organizational and time-management skills.
- * Ability to work collaboratively within distributed teams.
- * Commitment to delivering high-quality technical support and customer satisfaction.

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📌 Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) (Canberra)
🏢 ITProposal
📍 Canberra