Benetas is seeking a Customer Centre Advisor to support older Victorians and their families across phone, email and online channels. You will provide transparent guidance on Residential Aged Care and Home Care options, ensuring a smooth journey from initial enquiry through to admission or service commencement.
Reporting to the Customer Centre Team Leader, you will maintain customer records, coordinate follow‑ups and contribute ideas to improve the customer experience in a permanent full‑time role,
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📌 Aged Care Customer Centre Advisor (Eastern View)
🏢 Benetas
📍 Eastern View
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