For more than 40 years, Harbourside has been a trusted, community-driven provider of aged care in Port Stephens. We focus on the individual needs and quality of life of our residents. Our roots in community care continue to shape our compassionate culture and commitment to supporting local seniors with dignity and respect.

About the company

Harbourside Port Stephens is set alongside the crystal blue waters of Port Stephens. As a not-for-profit aged care provider, employees can access up to $18,500 tax-free per year as part of the salary package , helping to maximise your take-home pay.

Job Description

Purpose of Role

The Personal Care Assistant provides high-quality, person-centred care and support to Home Care clients in their own homes.

The role demonstrates a commitment to best practice in aged care by delivering services that promote each client’s dignity, independence, comfort, safety and quality of life . Care and services are provided in accordance with individual care plans, organisational policies and relevant aged care standards.

The Personal Care Assistant is responsible for monitoring clients’ wellbeing and promptly reporting any changes in a client’s health, condition or care needs to the Registered Nurse, Care Partner or other appropriate member of the care team .

Key Responsibilities

- Deliver person-centred care and support that respects each client’s individual needs, preferences, choices, culture and circumstances
- Use appropriate communication strategies to meet the diverse and complex needs of clients while building positive relationships and maintaining skilled boundaries
- Provide agreed care and assistance within the scope of the role and relevant qualifications, including Certificate III in Individual Support (Ageing) or equivalent .
- Develop appropriate professional relationships with clients and support the identification of their strengths, needs, abilities, preferences and available resources.
- Deliver care and services in accordance with the client’s documented care plan , organisational policies, procedures and applicable aged care standards.




- Assist clients with activities of daily living as outlined in their care plan, which may include:
- showering, bathing and personal hygiene
- grooming and skin care
- toileting and continence support
- mobility, transfers and positioning
- assistance with eating and drinking
- medication support within the employee’s authorised scope
- therapy or exercise support as directed
- social engagement and companionship
- meal preparation
- domestic assistance and other approved home care services.

- Observe clients and promptly report changes in health, behaviour, wellbeing, mobility or care needs to the appropriate member of the care team.
- Promote client choice, independence and participation , encouraging clients to maintain their abilities wherever possible.
- Use appropriate care strategies to promote clients’ self-esteem, dignity, privacy, safety, security and comfort .
- Prioritise workload effectively and respond appropriately to changing client needs and circumstances.
- Use equipment, supplies and other healthcare resources safely, appropriately and efficiently.
- Identify and escalating risks, incidents, hazards or concerns in accordance with organisational policies and procedures.
- Work collaboratively with Registered Nurses, Care Partners and other members of the multidisciplinary care team to support continuity and quality of care.
- Participate in continuous improvement activities and contribute feedback about the effectiveness of care practices, policies and procedures.
- Maintain accurate, timely and confidential client documentation and records in accordance with organisational requirements.

Desired Skills and Experience

What you will need to be successful:





- Certificate III Individual Support – Ageing or equivalent
- A current Drivers License and a car with comprehensive car insurance
- Current National Police Check or willingness to obtain
- Demonstrated ability to work to required resident plans.
- An ability to work as an individual or within a team environment.
- Effective written and verbal communication skills as well as the ability to document resident information accurately.
- Ability to use workplace technology including accessing the intranet and work emails, apps, complete on-line training, submit leave requests and other employee functions.
- Previous experience working in residential Aged Care
- Knowledge of the Strengthened Aged Care Quality Standards and person-centred care principles
- A current First Aid and CPR certificate

What’s in it for me?

- Rewarding salary available + you may be eligible for additional not-for-profit salary packaging benefits of up to $15,899 per year to supplement your take home pay
- Work in beautiful Port Stephens with stunning beaches and relaxed coastal lifestyle
- Work for a values-driven not-for-profit aged care organisation that fosters a collaborative culture built on support, respect & recognition
- Career development and progression opportunities, with ongoing learning and skill development to support your growth

If you are successful during the recruitment process, you will be required to undergo pre-employment screening that includes a current National Police Check and a pre-employment functional assessment.

We are committed to creating a welcoming, inclusive and respectful workplace where everyone feels valued and supported to thrive - residents, clients and staff. We celebrate diversity and want our team to reflect the residents and communities we serve. As an Equal Employment Opportunity employer, we welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people,cultures, identities, abilities and lived experiences.

#J-18808-Ljbffr

📌 Personal Care Assistant HC (Port Stephens Council)
🏢 Harbourside Port Stephens
📍 Port Stephens Council