Randstad is recruiting for Australia’s largest member-owned, not-for-profit health fund in Parramatta for a full time, permanent role. You’ll handle inbound and outbound calls with members who have cancelled or are considering leaving, listening to price, policy or claim concerns, and work to win back their business.
The role reports to the Retention Team Leader, offers hybrid work-from-home options after training, a fixed Monday–Friday 9:00 AM–6:00 PM roster, and a salary of $65,237 plus 9.5%