IAG is seeking a National Manager, External Dispute Resolution to lead the EDR function across Australia, ensuring fair and timely complaint outcomes. The role is a permanent full time hybrid position, based in Naarm (Melbourne), Gadigal (Darling Park, Sydney) or Meanjin (Brisbane).
You will oversee a seasoned team, partner with AFCA and regulators, and shape the function to balance accountability, performance and quality while driving customer outcomes.
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📌 National EDR Leader: Fair, Timely Dispute Resolution (Brisbane City)
🏢 Iag
📍 Brisbane City
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