- Casual position based at our Little Collins Streetoffice
- Hourly rate is $39.40 + 12% super
- Other benefits include:
- Supportive setting and caring work culture withwork/life balance
- Cultural Diversity
- Flare Employee Discounts Program
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work. We pay respect to theirelders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples’ Assembly of Victoria.

About the position

We are seeking applications for an Education SupportOfficer, the key role is to provide effective andhigh-quality administration support to internal stakeholders.Working closely with the Coordinators in the Education PerformanceUnit, this position contributes to the smooth functioning of theEducation Performance Unit and supports compliance and qualityassurance activities.

To be considered for this position you will be able todemonstrate the following key selection criteria:

- Demonstrated ability to provide administrative support in afunded/contracted setting, including the ability to communicatewith a range of people (for example, CALD communities anddifficult clients)
- Demonstrated knowledge of various administrative functionsin Education programs including SEE, Skills First, AMEP andACFE




- High level IT skills including use of online platforms inregistering and enrolling Education clients
- Proficient in Student Management Systems, MS Outlook, Word,Excel, PowerPoint and Teams
- Demonstrated ability in using online platforms to supportclients and client data reporting
- Ability to work with datasets and maintain dataintegrity
- Accuracy and attention to detail in data processing andrecordkeeping
- Ability to generate regular reports, undertake basicanalysis of results and make simple recommendations tomanagement to highlight concerning changes
- Demonstrated ability to take initiative, problem solve andtake the extra mile to engage clients
- Experience working with client management systems and/orgovernment reporting systems (ARMS, Workforce Australia, SVTS,inputting and extracting data
- Possess strong organisational and time management skills,including the ability to effectively prioritise tasks frommultiple stakeholders
- Exposure to financial processes, payments and/or petty cashmanagement
- Ability to work both independently and collaboratively aspart of a team in a busy environment
- Excellent spoken and written communication and presentationskills,



including Some editing skills
- Ability to maintain manual and electronic records
- Demonstrated attention to detail

To apply for this position please submit:

- Your current resume
- Cover letter addressing the key selection criteria outlinedabove

Applications for this position will be accepted up to 6pm on Friday, 30 October 2026, however interviews andother selection processes will commence as suitable applicationsare received.

About us

AMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.

AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.

For more information about our commitment to Diversity andInclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act. Applicants must havethe right to work in Australia. All offers of employment aresubject to a satisfactory police check and provision of a currentWorking with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.

Attachments:

- - Education Performance Support Officer FINAL July25 J v2 (4).pdf

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📌 Education Performance Support Officer (Melbourne)
🏢 Ames Australia
📍 Melbourne