We’re seeking an experienced Change Lead to drive end-to-end change and communication management for a major ERP modernisation program. You’ll partner closely with senior business stakeholders and program leads to ensure business readiness, minimise resistance, and enable successful adoption through deployment and go-live.
Responsibilities
- Execute a fit-for-purpose change management strategy aligned to program outcomes.
- Deliver stakeholder engagement: mapping, influence analysis, tailored engagement plans, and resistance management.
- Deliver communications: audience segmentation, key messages, channels, schedules, feedback loops, and effectiveness measures.
- Run change impact assessments (process/role/system/behaviour) and translate findings into targeted interventions.
- Lead business readiness and adoption activities (incl. metrics, reporting, and continuous improvement).
- Support leaders through change and manage organisational resistance through critical deployment/go-live phases.
Qualifications
- Solid track record leading change on large Modern ERP/SAP programs.
- Highly experienced with delivery of change impact assessments
- Deep practical knowledge of recognised approaches (e.g., Prosci/ADKAR, Kotter, Lewin).
- Strong executive-facing communication (papers, steering committee updates, presentations).
- Ability to operate confidently in complex environments with multiple workstreams and dependencies.
- Desirable: Prosci (or equivalent) certification, SAP Activate / fit-to-standard experience, public sector exposure.
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
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📌 Change Lead (Brisbane City)
🏢 Peoplebank
📍 Brisbane City
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