Job Description: Better and fairer care. Always. For over 175 years, St Vincent’s has stood as a pioneer in compassionate, high-quality care. Inspired by the enduring legacy of the Sisters of Charity and their Founder Mary Aikenhead, we are now embarking on our most ambitious chapter yet: Bringing Care Home. This bold strategy redefines how we serve our communities, extending our reach beyond traditional residential and hospital settings directly into people’s homes.

The Opportunity

We are seeking an experienced Change Manager to lead practical change management activities for the HELF Everyday Choices transformation within St Vincent’s Care Services. This transformation requires strong engagement across aged care operations, facility leadership, finance, compliance, Digital & Technology (D&T;), external vendors, and frontline teams. You will play a pivotal role in driving operational readiness, resident/family communications, billing and documentation updates, training execution, and long-term change adoption. This maximum term full‑time chance is based in our Brisbane Group Head Office and onsite at our Residential Aged Care homes.

Key Responsibilities

- Develop and execute fit‑for‑purpose change strategies and actionable plans (communications, sponsorship, coaching, training, and resistance management) aligned with project delivery timelines
- Conduct thorough change impact assessments, readiness evaluations, and stakeholder analyses covering operational, compliance, billing, and documentation impacts
- Lead targeted engagement across Care Services to build awareness and support
- Coach change champions, facility managers, and business leaders to support frontline teams with varying levels of digital confidence
- Support the design and delivery of clear, practical communications and user guidance (e.g., quick reference guides, leader briefings) tailored for frontline care and business support functions
- Identify adoption risks early, implement mitigation strategies, and track adoption success measures (readiness,



training completion, engagement metrics) for project governance and executive stakeholders

About You

- Demonstrated ability to tailor engagement, coaching, and enablement materials for frontline care teams operating in high‑demand environments
- Skilled in identifying adoption barriers early, navigating complex stakeholder environments, and facilitating consensus
- Ability to rapidly build working knowledge of aged care workflows, digital platforms, and billing processes, while utilising project tools to track change metrics
- Proven change management experience leading and embedding transformational change in large, complex operational environments
- High‑level experience in aged care, health, or human services is highly desirable, particularly supporting compliance, process, technology, or frontline workforce adoption
- Bachelor’s degree in Business Administration, Organisational Development, Healthcare Management, or a related field
- Strong familiarity with change management frameworks (e.g., Prosci, Kotter) and project management principles

Things that work for you

- Join an inclusive, compassionate, and purpose‑led organisation committed to social justice, equity, and leading as One St Vincent's
- More take‑home pay with competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum
- Hybrid working arrangement that sees you working from office and onsite at our Residential Aged Care homes
- Access to the Fitness Passport (FP), Employee Assistance Program (EAP) for you and your family, excellent internal career development and more!





Pre‑Employment Checks

Your employment is conditional upon the completion of all required pre‑employment checks.

Equal Opportunity and Reconciliation

We value inclusivity and diversity. We acknowledge the importance of creating a work environment that is welcoming, safe, fair, and impartial, and we invite people from all backgrounds to join us. St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and culture. We warmly encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit

Reconciliation Action Plan: At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit or get in contact at

Closing Date: 11 October :59pm

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.

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📌 Change Manager (Brisbane City)
🏢 St Vincent's Health Australia
📍 Brisbane City