Job Description
We're looking for an experienced Senior Project Manager / Delivery Lead to lead a major enterprise retail technology program in Melbourne.n
nYou'll take ownership of the end-to-end delivery of a next-generation Point of Sale and unified commerce platform, acting as the key link between the customer, technology delivery teams and third-party partners.n
nThe program will progress from discovery and solution definition through build, pilot and implementation, giving you ownership across the full delivery lifecycle.n
What you'll be doing
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Own delivery across scope, schedule, budget, quality and resourcing
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Establish and manage project governance, SteerCos, reporting, RAID and change control
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Coordinate structured discovery, requirements and solution design workshops
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Manage senior customer stakeholders and executive-level communications
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Build and maintain integrated delivery plans, milestones and dependencies
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Coordinate internal technical teams, third-party vendors and implementation partners
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Manage project financials, SOW deliverables and commercial change requests
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Lead delivery through solution definition, build, configuration, UAT and pilot deployment
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Manage risks, issues and escalation pathways
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Coordinate transition into ongoing support following implementation
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What we're looking for
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8+ years' experience delivering large-scale enterprise technology programs
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Solid end-to-end project or program delivery experience
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Experience delivering customer-facing skilled services or complex technology implementations
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Robust governance, RAID, executive reporting and stakeholder management capability
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Commercial experience managing budgets, SOWs and change requests
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Experience coordinating third-party vendors and multidisciplinary technology teams
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Excellent written and verbal communication skills
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PMP, PRINCE2 or equivalent
experience/certification
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Experience delivering POS, store systems, unified commerce or broader retail technology programs would be highly regarded.n
nYou'll be joining a highly visible program requiring someone who can bring structure to complexity, confidently manage senior stakeholders and maintain strong commercial and delivery discipline throughout.

📌 Senior Project Manager Retail Technology Melbourne
🏢 Halcyon Knights
📍 Melbourne