Australian Height Safety Services – Diamond Creek VIC

The Operations Manager will play a key role in the overall success of AHSS projects, overseeing the process from estimating and tendering through to project delivery, completion and handover.

This is a senior operational position rather than a site-supervisory role.

You will be responsible for ensuring projects are accurately estimated, properly planned, resourced and delivered efficiently, while maintaining AHSS's standards for safety, quality, profitability and client service.

Working closely with senior management, project managers, supervisors, installers, subcontractors, suppliers and clients, you will help ensure the AHSS operation runs efficiently and projects are delivered successfully.

Full training will be provided on AHSS systems, products, estimating processes and project requirements.

Key responsibilities

Review incoming project opportunities, plans, specifications and tender documentation

Prepare project estimates and quotations

Measure and quantify materials, labour, access requirements and equipment

Identify project risks, exclusions, assumptions and potential variations

Liaise with clients, builders and consultants during the estimating and tender process

Assist with developing project budgets and cost forecasts

Review project scope and ensure proposed solutions meet relevant standards and client requirements

Ability to learn and apply AHSS estimating systems and processes with training and support provided

Project Operations

Oversee the delivery of multiple projects from commencement through to completion

Coordinate project managers, supervisors, installers, subcontractors, suppliers and other resources





Develop project delivery plans and ensure resources are available when required

Monitor project progress, costs, labour and materials

Identify and resolve operational issues before they impact project delivery

Ensure projects are delivered on time, within budget and to the required standard

Monitor project profitability and assist with financial reporting

Review variations, additional works and changes in scope

Ensure projects are properly documented and closed out

Team & Resource Management

Coordinate and support the operations team

Allocate labour and resources across projects

Work with supervisors and project managers to improve productivity and efficiency

Manage subcontractor performance and engagement

Assist with recruitment, training and development of operational staff

Establish clear expectations around quality, productivity and accountability

Promote a positive and professional team culture

Quality, Safety & Compliance

Ensure all projects are delivered in accordance with AHSS procedures and standards

Maintain a strong focus on WHS and working-at-heights compliance

Ensure appropriate SWMS, permits, documentation and site requirements are addressed

Monitor quality of workmanship and project outcomes

Assist with resolving defects, non-conformances and client concerns

Ensure project documentation,



photographs and compliance records are completed and maintained

Client & Stakeholder Management

Build and maintain strong relationships with builders, clients, consultants and key stakeholders

Attend project meetings where required

Provide support to the team in resolving client and project issues

Assist with maintaining and developing AHSS's client relationships

Represent AHSS professionally throughout the project lifecycle

About you

Experience in a construction-based role, construction administration, project coordination, estimating or project management will be highly regarded

Strong organisational and time-management skills

Excellent communication, interpersonal skills and attention to detail

Strong leadership and problem-solving abilities

Good understanding of construction plans and project documentation

Work Authorisation: Australia (Required)

About us

Australian Height Safety Services (AHSS) is a well-established Australian company with more than 25 years' experience specialising in height safety systems, roof access solutions and compliance services. We deliver projects across the commercial, industrial, construction and maintenance sectors, working with builders, developers, facility managers and property owners throughout Australia.

Full training and support provided

Senior operational position within an established and growing Australian company

Chance to learn the AHSS business and develop your skills

Variety of commercial, industrial and construction projects

Supportive senior management team

Long-term career opportunity

Opportunity to develop your skills and lead a growing operations team

#J-18808-Ljbffr

📌 Operations Manager - Victoria (Melbourne)
🏢 Australian Height Safety Services
📍 Melbourne