Job Description
Saffron Building Society is seeking a Customer Service Advisor - Mortgages to join their team in Saffron Walden, Essex.
This full time role involves supporting mortgage members with retention options and delivering excellent service.
You'll manage enquiries by phone and email, produce illustrations, issue offers, handle product switches, and refer complex cases for advice as needed.
Hybrid working after training, with stronger office presence during initial weeks.
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