Vendor Operations Lead: Customer Experience & Automation (Melbourne)

Vendor Operations Lead: Customer Experience & Automation (Melbourne)

10 Oct
|
myob-2
|
Melbourne

10 Oct

myob-2

Melbourne

MYOB is seeking a Senior Vendor Operations Lead in Australia to own the relationship with outsourced contact centre partners, driving performance, governance, risk and commercial outcomes across a large-scale operation. This senior IC role requires influencing without direct authority and partnering across functions to deliver durable improvements through automation and AI.

You’ll build trusted relationships, manage escalation points for vendor performance and risk, and shape the future of

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📌 Vendor Operations Lead: Customer Experience & Automation (Melbourne)
🏢 myob-2
📍 Melbourne

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