We are part of a well-established US based global company, founded over 100 years ago that manufactures and supplies innovative market leading axle and suspension systems into the heavy transport industry. We have operated successfully in Australia since 1973 andpride ourselves on being the leading force in suspension design and evolution.

THE POSITION

We are seeking a highly motivated and technically minded Key Account Manager to join our Sales team. In this pivotal role, you will manage and grow key OEM customer accounts within Victorian market, maintaining strong relationships while identifying opportunities to add value and drive revenue growth.

Hendrickson is on an exciting journey of accelerated growth. Backed by a strong local and global foundation, this role will be an important part of our wider Account Management team and our continued success in the Australian market

Your key responsibilities to support Hendrickson’s growth strategy include but are not limited to:

- Taking ownership of allocated key accounts, with responsibility for both servicing and growing these relationships.
- Building strong, long-term partnerships with OEM customers and identifying opportunities to add value.
- Developing a strong technical understanding of our product portfolio and clearly communicating how our solutions can add value to OEMs and end users.
- Collaborate with internal stakeholders (e.g. Customer Service, Engineering, Business Development, Product Management, Marketing etc.) to ensure alignment with our customer needs.
- Liaise with internal stakeholders on delivery schedules, forecasting and after sales service and support.
- Identifying opportunities to increase market share and promote new products and solutions to OEMs and fleets.
- Ensure all administrative tasks are delivered in a timely and high-quality manner including preparing quotations, market reporting, and customer performance and satisfaction.

ABOUT YOU





To succeed in this role, you will bring:

- Proven Account Management experience within a similar B2B environment.
- You are a team player with passion, building relationships and solving problems.
- Demonstrated ability to develop and maintain strong partnerships with key accounts.
- Your ability to communicate your strong understanding of our technical product landscape in a non-technical manner that demonstrates a clear and educative style of engagement with our customers.
- A self-motivated and professional approach towards exceptional people and networking skills.
- Good understanding of computer applications (e.g. Salesforce, Excel, Word, PowerPoint).
- Knowledge of the heavy truck and trailer industry and a proven track record in technical sales or account management.

Tertiary qualifications

in Engineering, Business or another related field (desirable but not essential)

At Hendrickson, we're more than just a global leader in suspension systems and axle technologies. We're a team of passionate people committed to innovation, customer success, and supporting one another.

When you join us, you'll enjoy:

- Employee Assistance Program (EAP)
- Service Recognition & Anniversary Gifts
- Team Celebrations, Food Trucks & Social Events
- Friendly and Supportive Team Environment
- Career Development and Learning Opportunities
- Global Brand with Local Decision-Making
- Employee Recognition Programs
- and much more!

Acompetitive salary is offered commensurate with experience, skills, and qualification along with appropriate tools of trade including afully maintained company car (incl. tolls), laptop, and mobile phone.

If you enjoy working in an open and cooperative environment where people and teamwork matter, you'll fit right in at Hendrickson. We are passionate about our people, our customers and our products, which is why The World Rides On Us.

Visit us on to learn more about who we are and what we do!

#J-18808-Ljbffr

📌 Key Account Manager (Truck and Trailer) (Melbourne)
🏢 Hendrickson Asia Pacific
📍 Melbourne