Our client is seeking a motivated and detail-oriented Construction Administrator to join their growing team.

This is an excellent opportunity for someone with residential construction administration experience , ideally from a pre-site or onsite environment and preferably within volume or retail residential construction . Reporting to the Construction Administration Manager, you will play a key role in ensuring homes progress smoothly from approval through to handover.

The Role

- Manage customer communication, providing regular progress updates and responding to enquiries
- Coordinate administration across internal departments to ensure construction timeframes and workflow targets are achieved
- Liaise with Councils, Certifiers, Engineers, Surveyors and suppliers to facilitate approvals and construction commencement
- Maintain accurate job, workflow and customer records, including Onsite Companion
- Manage workflow priorities and ensure key milestones and documentation are completed on time
- Assist with customer issues and complaints, escalating where required
- Prepare construction certificates, Form 21s and handover documentation




- Support Construction Supervisors with PC inspections and client handovers

About You

You will ideally have:

- Previous administration experience within the residential or volume building industry
- A good understanding of the residential construction process
- Strong customer service and communication skills
- Excellent organisation, time management and attention to detail
- The ability to manage multiple priorities in a fast-paced environment
- Confidence dealing with customers and resolving issues professionally
- Solid IT skills and experience with construction workflow systems
- Onsite Companion experience is highly regarded
- A positive, team-focused attitude and strong work ethic

The Opportunity

Join a well-established and growing residential builder with a vibrant team environment, strong staff morale and genuine opportunities for career progression.

If you're looking for a role where your residential construction knowledge and administration skills will be valued, we'd like to hear from you.

#J-18808-Ljbffr

📌 Pre-Site & Customer Service Coordinator (City of Gold Coast)
🏢 Fiona Watson Recruitment
📍 City of Gold Coast