We are seeking a dedicated IT Technical Specialist to join our team in Hawthorn East, Victoria. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing technical support to our staff. The ideal candidate will possess a strong understanding of IT infrastructure and a passion for problem-solving, contributing to the overall efficiency and effectiveness of our organisation.

Responsibilities:

- Provide technical support and troubleshooting for hardware and software issues.
- Manage and maintain IT infrastructure, including servers, networks, and workstations.
- Assist in the implementation of new technologies and upgrades.
- Monitor system performance and ensure security protocols are followed.




- Collaborate with team members to develop and improve IT processes.
- Document technical procedures and user guides for staff.
- Train staff on current systems and software applications.

Qualifications:

- Associate degree in Information Technology or a related field.
- Proven experience in a technical support role or similar position.
- Strong knowledge of IT systems, networks, and security.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate technical information clearly to non-technical users.
- Familiarity with various operating systems and software applications.

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📌 IT Technical Specialist (Melbourne)
🏢 The Cairnmillar Institute
📍 Melbourne