Apex Group is seeking two Senior Customer Service Representatives to join our Wollongong team. You will provide accurate information to members, answer inquiries, and resolve issues efficiently while adhering to governing legislation and policies.
The role emphasizes explicit communication via phone and email, empathy, and strong teamwork to ensure member satisfaction and timely resolution of concerns in a rapidly changing environment.
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📌 Senior Customer Service Specialist — Superannuation Expert (City of Wollongong)
🏢 Apex Group
📍 City of Wollongong
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