- Our committed Service Technicians will delivery highest quality service, maintenance and repair works on the road, at our customer sites and/or in our workshop.
- Ensure 24/7 call-outs are handled promptly and work independently.
- Ensure customer service excellence by addressing customer concerns on the equipment promptly and effectively.
- Conduct installation and commissioning of equipment and/or machineries at customer’s site, ensuring optimal functionality.
- Provide breakdown assistance to customers both remotely and on-site.
- Schedule and attend for routine and preventive maintenance on equipment and/or machineries to reduce downtime.
- Conduct inspection, troubleshooting, diagnostics, servicing, repair and maintenance for hire and sold equipment to customers.
- Complete detailed and timely service job reports (including but not limited to parts and consumables used) after each completed job.
- Providing training and technical support to clients to maximize the performance of their equipment.




- Work with internal business units and functions to ensure customer needs are met with efficiency and excellence.
- Monitor and record parts and consumables usage to ensure timely replenishment of stocks.

Qualifications & experience

- Mechanical Trade Certificate (All Mechanical Trades Considered) Experience with heavy equipment - port and automotive or similar areas
- Commitment to safe work practices
- Pre-employment medical check, drug and alcohol screening and reference checks are pre-requisite
- Competitive pay rates, commensurate based on experience
- Continuous learning and development opportunities - for both technical knowledge enhancement and career progression
- Well maintained service vehicle & mobile working tools
- Be part of the energetic, entrepreneurial team which has undying passion to do outstanding things

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📌 Service Technicians (Port Container Handling Equipment) (Sydney)
🏢 Ten-League Group
📍 Sydney