We are a Squad on a mission to redefine timekeeping since 1884. Crafting watches that excel from air to land and sea, we embrace a unique blend of casual, sustainable, and inclusive luxury. Celebrating 140 years of history, with over 1900 passionate people over 20 countries, we're seeking exceptional talent to join our Squad.
Position Summary:
The Boutique Manager is responsible for the day-to-day general management of the Breitling Boutique. The role is directly accountable for developing the business, leading a team and monitoring all store operations, suppliers and budget.
This role will strategically coach, motivate and develop a team of passionate sales associates to achieve individual and store sales targets through the delivery of exceptional customer service with the aim of developing relationships with new and existing clients in order to capture sales, and then extend the customer lifetime value through building trust and loyalty.
Main responsibilities:
Lead by example on the shop floor and be a visible presence and support.
Develop a customer-centric culture that aligns with Breitling’s global retail standards and ensures the highest level of customer experience in store.
Understand consumer needs, identify potential areas of improvement,
and cultivate a feeling for market trends.
Ensure operational excellence in back and front of house.
Build on the potential of the collection and capitalise on all available support (visual merchandising, training, clienteling, in-store events and marketing).
Your profile:
Minimum of 5 years of experience in a retail environment.
Prior luxury experience is not required - we value passion and potential.
Inspirational leader with a hands-on approach to coaching and developing the team.
Robust attention to detail with the ability to manage multiple priorities effectively.
Results-driven and self-motivated, with a proven ability to meet or exceed performance goals.
Team-oriented and adaptable, thriving in a fast-paced and dynamic setting.
Availability to work a flexible schedule, including weekends and holidays.
Proficient in computer and POS systems.
Entrepreneurial mindset with a proactive, ownership-driven approach
Embraces creativity, experimentation, and forward-thinking solutions
Guided by strong ethical principles and a commitment to inclusivity
Deep respect for heritage, craftsmanship, and brand expertise