Permanent Part Time - 38 hrs per fortnight
$81,391 - $94,610 per annum (pro rata) plus Super
Position No: 8021
About the role
This exciting role is at the forefront of showcasing the Macedon Ranges, overseeing the day-to-day operations of the Woodend and Kyneton Visitor Information Centres and delivering exceptional visitor experiences. The Visitor Services Officer plays a vital role in promoting the region, maintaining high-quality visitor information services, supporting tourism initiatives and events, and contributing to Council's visitor economy objectives through outstanding customer service experience.
About you
The successful candidate will be a customer-focused and approachable professional who thrives in a collaborative team environment and is passionate about promoting the Macedon Ranges as a visitor destination. They will bring strong customer service, communication and organisational skills, along with the ability to coordinate volunteers, manage competing priorities, maintain accurate records and deliver high-quality visitor experiences while building positive relationships with visitors, businesses and the community.
Working at Macedon Ranges Shire Council
At Macedon Ranges Shire Council,
we’re passionate about building a thriving workplace where everyone feels respected, valued and empowered to contribute. You’ll work together alongside supportive and collaborative colleagues who share our values of honesty, accountability and innovation. We champion a culture of belonging through a variety of workplace flexibility options, and calendar of wellbeing, diversity and inclusion related programs and initiatives.
- Discount on memberships at Council gym and pool facilities
- Employee Assistance Program
- Purchased leave
- Access to hundreds of exclusive workplace benefits via our Employee Perks platform
- Onsite treater available to support your health and wellbeing at work
Position Description
For further information contact Jane Peterson - Acting Coordinator Visitor Economy on ***.
Interviews are expected to be held from the week commencing 9 Nov 2026.
We value diversity and welcome applications from people of all backgrounds, cultures, abilities, and identities. If you require adjustments to participate in the recruitment process, please let us know at ****@mrsc.vic.gov.au.
Direct applications only – Council does not accept unsolicited resumes from recruitment agencies.