EBR Ever Better Recruitment – Sydney International Airport NSW

Full time

13h ago , from EBR Ever Better Recruitment

Our client is looking for a Digital Home Loan Specialist with lending customer experience in retail mortgages.

You will provide service and build relationships with current and prospective customers in the home lending space.

Duties

- Provide inbound/outbound support about the product during all steps of the customer’s journey
- Assist with digital loan application processes and underwrite loans
- Resolve customer issues and complaints
- Complete loan applications, payments, repayments and arrears management, mortgage variations, and act on fraud alerts
- Flexibility to work on a roster system, Monday to Friday

Skills and experience

- You must have a passion for customer service, and be a strong communicator with proven negotiation experience.
- Proactive at solving problems and achieving desired outcomes
- RG 146 qualified with at least 2 years experience in retail mortgage lending and sales/customer service in a call centre
- Knowledge of NCCP, Privacy, Debt Collection, and AML/CTF Acts

Home Loan Specialist

Exciting Work Setting





Long Term Career Opporutnity

Our client is looking for a Digital Home Loan Specialist with lending customer experience in retail mortgages.

You will provide service and build relationships with current and prospective customers in the home lending space.

Duties

- Provide inbound/outbound support about the product during all steps of the customer’s journey
- Assist with digital loan application processes and underwrite loans
- Resolve customer issues and complaints
- Complete loan applications, payments, repayments and arrears management, mortgage variations, and act on fraud alerts
- Flexibility to work on a roster system, Monday to Friday

Skills and experience

- You must have a passion for customer service, and be a strong communicator with proven negotiation experience.
- Proactive at solving problems and achieving desired outcomes
- RG 146 qualified with at least 2 years experience in retail mortgage lending and sales/customer service in a call centre
- Knowledge of NCCP, Privacy, Debt Collection, and AML/CTF Acts

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📌 Home Loan Specialist (Sydney)
🏢 EBR Ever Better Recruitment
📍 Sydney