General Manager – Newcastle

Location: Newcastle
Salary: Up to £45,000 DOE
Bonus: 20% annual performance bonus
Start Date: Immediate

Role Summary

We are looking for an experienced General Manager to lead a high-volume QSR restaurant in Newcastle for a growing food and hospitality business.

This is a hands‑on leadership role for a strong operator who can take ownership of day-to-day operations, team performance, guest experience and commercial results.

Key Responsibilities

- Lead day-to-day restaurant operations and performance
- Lead, manage and develop management and front-line teams
- Deliver consistently high guest experience and operational standards
- Drive sales, profitability and cost control
- Manage P&L; and key operational KPIs
- Maintain solid food safety, health & safety and brand standards
- Support recruitment, onboarding, training and team development




- Implement and maintain operational systems and processes
- Ensure the restaurant is fully prepared for peak trading periods
- Identify opportunities to improve operational and commercial performance

Candidate Requirements

- Proven experience as a General Manager within QSR, fast casual or high-volume hospitality
- Robust leadership and people management skills
- Commercially focused with experience of P&L; management
- Comfortable working in a rapid-paced, high-volume setting
- Hands‑on operational approach with strong attention to detail
- Strong understanding of restaurant standards, people and performance
- Experience within a structured or growing brand preferred

Job Tenure: Permanent

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📌 General Manager – Leading QSR Brand – Newcastle (Newcastle City Council)
🏢 Ruth Wagstaff Recruitment
📍 Newcastle City Council