The purpose of the Account Manager is to manage, develop and grow the customer business within a 3PL Warehouse environment. The Account Manager will ensure profitable growth, excellence in operations & customer satisfaction.

Description

- Manage key customer accounts by providing sound and proper advice relating to warehouse processes
- Continually review and improve business processes to improve productivity and add value to business services
- Conduct regular visits to review service performance with the customer
- Undertake responsibility for resolving customer issues, ensuring clear understanding of the customer's expectations and requirements
- Building solid positive relationships with customers
- Overseeing effective operations quality and standards
- Collaborate with the other functions / teams e.g Transport, HR, IT, Finance, Marketing to achieve common outcomes

Job Requirements

The successful candidate for the Account Manager role will ideally have the following key skills & qualities:

- Previous experience within a 3PL / Warehouse environment
- Sound understanding of warehouse processes
- Experience leading operations is desired
- Exceptional communication skills

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📌 Account Manager (Sydney)
🏢 Sky Recruitment Australia
📍 Sydney