The Queensland Government, Cairns Customer Service Centre, is seeking a Customer Service Advisor (Cross Channel) to help deliver licensing, registration and other government services through phone, online and face-to-face interactions. You will assess customer needs, direct them to the right channel or location, and support productive service delivery across multiple systems and processes.
You will also supervise workplace health and safety practices, share knowledge, and may provide training and
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📌 Cross-Channel Customer Service Advisor (Licensing) (Australia)
🏢 Queensland Government
📍 Australia
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