Nidec Industrial Automation Australia – Blacktown NSW
The Inside Sales Engineer supports the sales team in addressing customer requirements, handling order processing, quotations, service administration, pricing verifications and documentation for CT in Australia.
The role also serves as support for Sales Admin whenever necessary and fulfils any other reasonable duties or reports as required.
Key responsibilities
As Sales Support: Provide quotations, price checks, pricing requests to factories and purchase order verifications of customers in Australia for CT
As Technical Support: Provide first level applications advice and support sales team with technical quotations including reading specifications, equipment take-offs, formulating costing summaries, and producing tender documentation to support bids
Assist sales team in day-to-day operations and manage customer queries via phone and emails
Assist customers on basic commercial and technical questions
Organize and provide documentation to customers (direct, channels) and projects
As Admin Support: The role is also expected to serve as a support whenever necessary, for the Admin role on critical roles such as Order Processing, Logistics, and necessary Documentations if the sales admin person is on leave for any reason.
Fulfil any other reasonable duties or reports as required
About you
University degree
Ability to deal with numerous tasks of changing priority
Customer centric mindset
Proficient in MS Word, Excel and Power Point
Fluent level of written and spoken English
Pleasant personality and detail minded
Positive interpersonal skill and teamwork
Good analytical and problem solving skills
Hands-on, proactive, independent and high integrity
Experience in Accpac ERP, will be an added advantage
Must have the right to live and work in Australia. No sponsorship is offered at this stage.