10 Oct
|
Contour Cosmetic Clinics
|
Sydney
10 Oct
Contour Cosmetic Clinics
Sydney
About Contour Clinics
Contour Clinics is a premium cosmetic medicine group with 8 clinics across Sydney / NSW. Our vision is simple: Every patient guided. Every outcome owned.We aim to be our patients' trusted advisor, guiding decisions, planning care and owning outcomes. We do it through four values: Lead with Expertise, Advise with Integrity, Own the Outcome, and Bring Your Best.
The opportunity
We're looking for a commercially sharp, people-focused Practice Manager to take full ownership of a clinic's operational, financial and people performance.
You'll start at our Castle Hill clinic then move into another of our Sydney clinics based on where your leadership will have the greatest impact. This role suits a leader who enjoys variety, adapts quickly to new teams, and wants exposure across a multi-site business. That kind of experience builds a career faster than staying in one location.
What you'll do
Own clinic performance: revenue, profitability, utilisation, average visit value, conversion and retention
Lead, coach and develop a team of clinicians and client care staff, with regular one-on-ones and clear KPI expectations
Deliver a consistent, premium patient journey,
making sure every patient leaves with a transparent next step
Embed our treatment planning and consultation standards, partnering with our Education Development Manager
Drive operational excellence: rostering, diary optimisation, stock control, SOP compliance and accurate use of DappleOS
Run daily huddles, submit weekly performance reports to Head of Performance and contribute to monthly Practice Manager meetings
About you
3+ years' experience managing a clinic, salon, retail or hospitality business with full P&L; accountability
A strong leader who creates accountability and leads by example
Data-driven and commercially minded, with the ability to turn KPIs into action
High emotional intelligence and a genuine passion for patient experience
Professional, resilient and adaptable. You're energised by new teams and new challenges.
Willing and able to work across any of our Sydney clinics as business needs change
What's on offer
Well above award
Ongoing leadership development and exposure across a growing multi-site group
A supportive network of Practice Managers and a head office team invested in your success
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📌 Contour Clinics Practice Manager – Sydney
🏢 Contour Cosmetic Clinics
📍 Sydney