Novated Lease Australia Pty Ltd. is seeking a Team Leader of Customer Operations in North Sydney to drive daily performance and professional development of the customer operations team after settlement. You will bridge strategy and execution to meet SLAs while fostering continuous improvement and digital innovation.
Responsibilities include coaching, onboarding, training, QA, and implementing AI tools to streamline processes and enhance customer experience in a regulated leasing workplace.
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📌 Customer Operations Team Lead — AI-Driven Service Excellence (North Sydney Council)
🏢 Novated Lease Australia
📍 North Sydney Council
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