We’re seeking a hands-on Systems Analyst to support the rollout of an equipment registry for a leading higher education provider. You’ll work closely with users, the project team and the vendor to resolve issues, prepare for launch and establish ongoing support.

What you’ll do:

- Drive go-live readiness, tracking outstanding actions, risks and dependencies.
- Support UAT, investigate defects and coordinate resolution with the vendor.
- Develop user guides, operational procedures and support materials.
- Help users get started through onboarding, training and hypercare.
- Support the transition into business-as-usual operations.

Skills and experience

- Experience in systems analysis, application support or system implementation.
- Solid troubleshooting skills and experience with software configuration, databases and integrations.
- Confidence working with vendors and stakeholders to get issues resolved.
- Experience supporting UAT, user training and operational documentation.
- Clear communication and a practical, proactive approach.

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📌 Systems Analyst (Melbourne)
🏢 Talent
📍 Melbourne