DPHI is seeking a Customer Care & Support Officer to be the first point of contact for NSW Planning Portal users. In a high-volume contact centre, you will manage calls, emails and online enquiries while maintaining records and meeting service standards.
You will guide customers to the right information, stay calm during peak periods, and work with colleagues to improve service. Versatile work options and a Parramatta office support your work-life balance.
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📌 Customer Care & Support Specialist for NSW Planning Portal (Sydney)
🏢 the original
📍 Sydney
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