General Manager, Retail and Service Operations

You'll work directly with the owners and eventually take responsibility for the day-to-day performance of the business across Retail, Service, Workshop and Admin. You'll have real authority to improve how we operate, including sales, profitability, recruitment, staff performance, processes, technology, automation and AI.

Key responsibilities

- Grow the business
- Make the business more efficient
- Build and lead a high-performing team
- Build systems that make the business easier to run
- Improve sales, profitability, recruitment, staff performance, processes, technology, automation and AI

About you

- Led people and maintained high standards
- Improved a business, team or department
- Built or improved systems and processes
- Used technology,



automation or AI to make work more productive
- Taken ownership and solved problems without waiting to be told what to do
- Commercial, sales or operations experience is highly regarded

What you'll get

This is an opportunity to learn how to run a business directly alongside the owners.

You’ll be given responsibility quickly as you prove yourself.

Your performance will be measured primarily on:

Growth + profitability + efficiency + team performance.

- $80k - $120k base + super
- Up to $45k KPI bonus
- Plus commissions

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📌 General Manager, Retail and Service Operations (Municipality of Strathfield)
🏢 swimart
📍 Municipality of Strathfield